PRIVACY AND SECURITY POLICY
All services provided in our store are owned and operated
by SCALA TEKSTİL TURİZM REKL. GIDA TARIM ÜRÜN. SAN. VE TİC. LTD. ŞTİ.,
registered at Uğur Mumcu Mahallesi 2263.Sokak No:35/1 SULTANGAZİ/ISTANBUL.
Our company may collect personal data for various purposes.
Below is how and in what manner the collected personal data is gathered, as
well as how and in what manner it is protected.
Personal information about members (such as name, surname,
company information, phone number, address, or email addresses) is collected by
our store, due to the nature of the business, through the completion of various
forms and surveys on our website.
From time to time, our company may send campaign
information, new product details, or promotional offers to our customers and
members. Our members can make their choices about receiving such information
when they become a member and may later change this choice in the account
information section after logging in or by following the link in the
informational message they receive.
During the approval process on our store or via email, the
personal information electronically submitted to our store by our members will
not be disclosed to third parties outside the scope and purposes defined in the
"User Agreement" made with our members.
In order to identify system-related issues and quickly
resolve any issues or disputes related to the services provided, our company
records and uses members' IP addresses. IP addresses may also be used to
generally identify users and collect demographic information.
Our company may use the information requested by us or
provided by the user, or information related to transactions conducted through
our store, directly for marketing purposes by us or our collaborators, even
beyond the scope and purposes defined in the Membership Agreement. Personal
information may also be used to contact the user when necessary. Information
requested by our company, or provided by the user, or information regarding
transactions conducted on our store, may also be used by our company and its
collaborators for statistical evaluations, database creation, and market
research without disclosing the identity of our members, outside the scope and
purposes defined in the "Membership Agreement."
Our company is committed to keeping confidential
information strictly private and confidential, treating it as an obligation of
confidentiality, and taking all necessary measures and precautions to prevent
the public release or unauthorized use or disclosure of any part or all of the
confidential information, to ensure and maintain confidentiality.
CREDIT CARD SECURITY
Our company
prioritizes the security of credit card holders who make purchases on our
shopping sites. Your credit card information is never stored in our system.
When you enter the
transaction process, there are two things you should look for to ensure that
you are on a secure site. One of these is a key or lock icon at the bottom of
your browser. This indicates that you are on a secure web page, and all your
information is encrypted and protected. This information is only used in
accordance with your instructions and during the sales transaction process. The
credit card information used during shopping is encrypted with the 128-bit SSL
(Secure Sockets Layer) protocol and sent to the relevant bank for verification,
independent of our shopping sites. If the card is approved, the purchase
continues. Since we cannot view or store any information related to the card,
it prevents third parties from accessing this information under any
circumstances.
The reliability of
payment/billing/shipping address information for online credit card orders is
monitored by our company to protect against Credit Card Fraud. Therefore,
customers making their first purchase on our shopping sites must first have
their financial and address/phone information verified before their order can
be processed and delivered. If necessary, the customer’s credit card details
are verified by contacting the customer or the relevant bank.
All the information
you provide during membership registration can only be accessed and modified by
you. As long as you securely protect your login details, others cannot access
or modify your information. For this purpose, the membership process is carried
out within a 128-bit SSL secure area. This system is an internationally
recognized encryption standard that cannot be broken.
Online shopping sites
with customer service or information lines, along with the clear address and
phone information provided, are increasingly preferred today. This way, you can
obtain detailed information on any concerns you may have and gain more reliable
information about the trustworthiness of the online shopping service provider.
**Note:** We recommend
that you check for the company’s clear address and phone number on online
shopping sites. If you are going to make a purchase, make sure to note the full
contact details (phone/address) of the store before completing your order. If
you feel unsure, contact them via phone before making the purchase. All our
online shopping sites include all relevant information and location of our
company.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information that you send to
us via mail-order method will be stored by our company in accordance with the
confidentiality principle. This information will be held for a period of 60
days to protect against any potential disputes with the bank regarding credit
card charges. After this period, the information will be securely destroyed.
If any charge is made to your credit card, other than the
payment for the product(s) you ordered, you can naturally dispute this charge
with the bank and prevent the payment from being processed, so there is no risk
involved in this process.
THIRD-PARTY WEBSITES AND
APPLICATIONS
Our store may provide links to other websites within
our site. However, our company is not responsible for the privacy practices or
content of the websites accessed through these links. Advertisements published
on our site are distributed to users through our advertising partners. The
principles of this Privacy Policy apply only to the use of our store and do not
cover third-party websites.
EXCEPTIONAL CASES
In the following
limited cases, our company may disclose user information to third parties,
outside the provisions of this "Privacy Policy." These situations are
limited to the following:
- To
comply with the mandatory legal obligations imposed by laws, decrees,
regulations, etc., enacted by the relevant legal authority;
- To
fulfill and implement the requirements of the "Membership
Agreement" and other contracts entered into by our store with users;
- In
cases where information is requested by the relevant administrative and
judicial authorities for the conduct of an investigation or inquiry in
accordance with the applicable procedures;
- In
cases where it is necessary to provide information to protect the rights
or security of users.
E-MAIL SECURITY
When
contacting our Customer Service regarding any of your orders, do not
include your credit card number or passwords in your emails. The information in
emails can be viewed by third parties. Our company cannot guarantee the
security of any information transmitted via email under any circumstances.
BROWSER COOKIES
Our company
may use a technical communication file (Cookie) to obtain information about
users who visit our store and their use of the website. These technical
communication files are small text files sent by a website's server to the
user's browser, designed to be stored in the main memory. These files help
store the site's status and preferences, making internet usage easier.
The
technical communication file helps gather statistical information such as how
many people visit the site, the purpose of their visits, how many times they
visit, and how long they stay. It also aids in dynamically generating ads and
content for user-specific pages. However, technical communication files are not
designed to collect data from your emails or any other personal information.
Most
browsers are initially set to accept technical communication files, but users
can modify their settings to prevent these files from being sent or to receive
a warning when such files are sent.
Privacy Policy Changes
Our company reserves the right to change the provisions of
this "Privacy Policy" at any time by publishing it on the website,
sending it via email to users, or posting it on the website. If the Privacy
Policy provisions are changed, the changes will take effect on the date they
are published.
For any questions or suggestions regarding our Privacy
Policy, you can send an email to [email protected].
You can reach our company using the contact details below:
Company Name:
SCALA TEKSTİL TURİZM REKL. GIDA TARIM ÜRÜN. SAN. VE TİC. LTD. ŞTİ.
Address: Uğur Mumcu Mahallesi 2263.Sokak No:35/1
SULTANGAZİ/İSTANBUL
Email: [email protected]
Phone: 02126686267
Fax:02126686284